In the waiting line...

I am on the phone right now at work on hold with Dillon's trying to schedule a delivery appointment. After having been on hold for 5 minutes, I decided to turn on the timer function on my phone, and at this moment it is coming up on 9 minutes, which means I have been holding for close to 15 minutes once you factor in the first undocumented 5 minutes. How ridiculous... how much time do you think we spend on hold in a lifetime? At this point, I'm thinking its a lot of time.

Oh! It's ringing! I have reached a live person at 15 minutes and 30 seconds... and the call finally finished at 17 minutes and 30 seconds. Wow! And this, sadly, is pretty typical for these large chain stores.

Yesterday I was on hold with Wal-Mart (excuse me while I vomit) for 35 minutes of my life until I finally reached someone. I tried desperately to bargain with Judy on the other end of the phone to get those 35 minutes of my life back, but she wouldn't budge. I even tried the Wal-Mart tactic of "Rolling Back" and saying I'd settle for getting 30 minutes back, but she still didn't want to concede any "Roll Backs". So I told her I'd roll her a punch in the nose... the call ended shortly after that. Luckily I had already secured the delivery appointment.

So just in those two calls alone, I have wasted a little over an hour of my life. I don't even want to think about all those other calls I have made to the wretched Wal-Mart, Sam's Club, Dillon's, and other stores. And I'd try to get revenge on the person and put them on hold for an equal amount of time, but I'm too scared that they would hang up, forcing me to call back and start my wait all over again.

Ah, the turmoils of working for the man every night and day. Big wheel keep on turnin'... Proud Robbie keep on burnin'... Rollin', rollin', rollin' on the river...